Welcome to Swifty Movers. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.
1. Services
Swifty Movers provides professional moving and relocation services. All services are subject to availability and confirmation. We reserve the right to decline service at our discretion.
2. Quotes & Estimates
- Quotes provided are based on the information you supply and are subject to change if your move differs from the original description.
- Additional charges may apply for:
- Long carry distances
- Heavy or oversized items
- Stairs or elevator delays
- Packing/unpacking services
- Last-minute scheduling changes
3. Booking & Cancellations
- A deposit may be required to confirm your booking.
- We request at least 48 hours’ notice for cancellations. Cancellations made within 48 hours of the scheduled move may be subject to a cancellation fee.
- Rescheduling is allowed based on availability.
4. Customer Responsibilities
You agree to:
- Ensure accurate information is provided during the quote process
- Be present or assign someone to oversee the move
- Secure valuables, fragile items, and pets
- Notify us in advance of any special handling needs
5. Liability & Insurance
- We handle all items with care, but we are not liable for:
- Pre-existing damage
- Unpacked fragile items
- Items packed by the customer
- Delays caused by traffic, weather, or other conditions beyond our control
- Optional moving insurance may be available at your request.
6. Damages or Claims
If damage occurs during the move:
- You must notify the crew immediately and document the issue
- Claims must be submitted in writing within 7 days of your move
- Our liability is limited to the repair or replacement of the item, up to a maximum value defined by the coverage selected
7. Payment Terms
- Payment is due upon completion of services unless otherwise agreed
- We accept [insert payment methods: e.g., cash, credit/debit, e-transfer]
- Late payments may incur additional fees
8. Website Use
You agree not to:
- Use our website for unlawful or fraudulent purposes
- Copy or reproduce any content without permission
- Attempt to breach website security or interfere with its functionality
9. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
Swifty Movers reserves the right to modify these Terms at any time. Updates will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.
11. Contact
If you have any questions about these Terms and Conditions, please contact us:
Swifty Movers
info@swiftymovers.ca